Five Steps to Partner with "Talent Authority"

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1. Understand Your Business and Organizational Needs

   We begin by learning about your goals, challenges, and strategic priorities.

2. Assess Individuals

   Through assessments, surveys and/or diagnostics, we capture a clear picture of individual and team strengths and development areas.  For buy-in, individuals needs to be engaged in their development and the process.

3. Identify Talent Gaps

   We analyze where skills, leadership, and workforce capabilities fall short of organizational demands.  

4. Prioritize and Implement High-Impact Solutions

   Together, we focus on initiatives that deliver the greatest return on investment.

5. Deliver Measurable Talent Results

   We provide the outcomes and workforce readiness your organization needs to thrive.

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We aim to be more than a provider — we want to be your long-term partner.

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Our Standard Cancellation, Postponement, Return Policy

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Custom Programs With Signed Order Forms:   The specific terms will be contained in your signed order form.

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Development Solutions Paid Electronically (without Signed Order Form):  Upon confirmation of delivery date(s), any postponements, cancellations, or rescheduling of dates will be subject to a charge due to resources being allocated to your project that is no longer being allocated to other clients and the time associated with rescheduling.  

 

Any amounts paid will be adjusted accordingly and any remaining balances will be available as a credit (expiring 12 months after scheduled dates) toward future training.  Should the cancellation fee(s) exceed the deposit / project fee paid to date, client will be invoiced accordingly.

 

Charges are assessed at the schedule listed below (pro-rated to a per session level excluded state funding).  

• After Confirmation                   $200 charge for each affected session  

• Less than 28 calendar days    30% of each affected session

• Less than 21 calendar days    60% each affected session

• Less than 14 calendar days    100% of each affected session

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All online store purchases are non-refundable; however, a purchase may be credited toward another Talent Authority service. Once an assessment has been assigned and started, it is considered utilized and no credit or reassignment is available. Any retake requires a new purchase.  Credits and unused assessments may be “banked” for up to 12 months from the original purchase date.

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Coaching.   The Employee Client must notify the Coach at least 48 hours in advance to reschedule or cancel a session. Missed sessions without proper notice may be billed to the Employer at the hourly rate. The Coach will make a good faith effort to reschedule missed meetings..    

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Our Open Enrollment Registration Requirements

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​All company-paid registrations are non-refundable once confirmed; however, a registration may be transferred to another attendee prior to the first session. Training is delivered via Zoom, and participants are required to join from a distraction-free setting with their camera on during instructor-led portions. Respectful, workplace-appropriate behavior, dress, and backgrounds are expected at all times. Recording or capturing images during sessions is prohibited without prior consent. Training materials are required for participation and may not be duplicated; replacement binders are available for a fee if lost outside of Talent Authority’s control. Supplemental tools and resources will be provided online. To maximize learning, trainees are expected to remain engaged, avoid multitasking, and complete all pre-session surveys.

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To utilize California state funding, the above applies.  The facility enrolling individuals must be approved in advance.  Those individuals being registered must be employed full-time (35+ hours per week) during the program and for 90 days after completion, and must attend all eight published cohort sessions (no make-ups or transfers; missed sessions will be invoiced at $100 each). Eligible participants must earn an hourly wage meeting the state’s minimums—$24.01 (Los Angeles), $23.56, $23.72 (San Diego), $25.70 (Bay Area counties), and $23.56 for all other counties—with a maximum qualifying wage of $95; up to $2.50 in employer-paid health benefits may count toward the wage requirement. Should a trainee not meet the above, the state will not pay for their training and the employer will be liable for what the state would have paid ($800).  Only California payroll employees are eligible; VP-level and above positions may be excluded (please inquire before registering). A $350 company-paid enrollment fee per registrant is required prior to the start of training, which is non-refundable but transferable to another eligible trainee if requested before the first session. All state-required items must be completed and reported for participation and funding eligibility.

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