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Better Hiring Decisions leadership training focused on defining role requirements, assessing candidates, interviewing effectively, and making stronger selection decisions

Better Hiring Decisions: Define, Assess, Interview and Select

Best For

Managers, Mid-Level Leaders, Senior Leaders, HR, Talent Teams, Recruiters, and Hiring Teams

Hiring & Selection

Better Hiring Decisions: Define, Assess, Interview and Select

Many hiring problems begin before the first interview.

Managers are often under pressure to fill an open position while continuing to manage their everyday responsibilities. As a result, organizations may begin recruiting before clearly defining what the role actually requires, aligning key stakeholders, or agreeing on how candidates will be evaluated.

Better Hiring Decisions provides leaders and HR professionals with a practical framework for making more disciplined and objective talent decisions.

Participants learn how to define the ingredients of success for a role — Behaviors, Experience, Knowledge, and Competencies — distinguish between capabilities required on Day 1 and those that can be developed, identify potential behavioral risks, uncover the “unspoken” realities of the work environment, and establish meaningful evaluation criteria before candidates are interviewed.

The program also addresses how behavioral assessment information can be used to inform deeper, candidate-specific interview questions rather than relying exclusively on generic question banks or intuition.

The result is a more thoughtful approach to external hiring, internal selection, and promotion decisions.

Business Issue  This Course Helps Solve

Organizations frequently invest considerable time and resources in recruiting candidates but spend far less time defining what will actually make someone successful in the position.


Hiring managers may rely heavily on the existing job description, past experience, interview impressions, or “gut feel.” At the same time, the hiring manager, their leader, HR, and other stakeholders may have very different expectations for the person entering the role.


This can result in:


  • Unclear or inconsistent hiring criteria

  • Misalignment among decision makers

  • Overreliance on resumes and interview impressions

  • Important behavioral requirements being overlooked

  • Bias entering the evaluation process

  • Interviewers independently evaluating different things

  • Development opportunities being confused with true selection requirements

  • Significant behavioral risks being discovered only after the person is hired


A stronger hiring process begins by defining what success actually requires before evaluating who should fill the role.

Your Instructor

Who Should Attend

This course is designed for:


  • Frontline Leaders

  • Managers

  • Mid-Level Leaders

  • Senior Leaders

  • Leaders of Leaders

  • HR / Talent Teams

  • Hiring Managers

  • Leaders involved in internal selection or promotion decisions

Delivery Options

Available Formats:


  • Instructor-Led Virtual

  • Instructor-Led In-Person

  • Private Team / Organization Session


The program can be delivered as a 3–4 hour course or expanded into a full-day workshop incorporating practical application using actual, representative positions within the organization. or integrating assessment-based behavioral interviewing techniques into the program.

Recommended Course Duration

3–4 Hours. Can be extended to full day (or 2 half days) to include behavioral interviewing or other customization options

Participant Outcomes

Participants will learn how to:


  • Define the four ingredients of role success: Behaviors, Experience, Knowledge, and Competencies

  • Identify the behaviors that are most important for success in a specific position

  • Distinguish between Day 1 requirements, developable capabilities, and significant behavioral risks

  • Identify the “unspoken” realities of the manager, team, culture, and work environment that can influence success

  • Gather objective input from the hiring manager, their leader, HR, and other key stakeholders

  • Build greater alignment around what the organization is actually seeking

  • Establish clear evaluation criteria before candidates are interviewed

  • Recognize how bias, likability, and “gut feel” can influence hiring decisions

  • Determine what information should come from resumes, interviews, assessments, references, and other selection methods

  • Use behavioral assessment findings to identify candidate-specific areas requiring deeper exploration

  • Conduct more disciplined candidate debriefs against predetermined role requirements

  • Apply the framework to external hiring, internal selection, and promotion decisions

Assessment / Other Details

A behavioral assessment is required for delivery of this program.

While not required, the program can be enhanced through Talent Authority's Position Insights solution, which helps organizations define the behavioral requirements of a position and evaluate candidates against those requirements.

When candidate assessment is incorporated, Talent Authority goes beyond standardized assessment-generated interview questions. We analyze the candidate's unique pattern of results against the specific behavioral requirements of the position and develop customized interview questions designed to explore strengths, potential risks, mismatches, and areas requiring additional evidence.

The evaluation criteria should remain consistent. The questions should be intelligent enough to change based on what is already known about the candidate.

Next Steps

Make Better Talent Decisions

Strong hiring decisions begin before the interview.

Talent Authority can help your leaders define what success requires, align decision makers, evaluate candidates more objectively, and conduct interviews that explore what matters most for the individual candidate and role.

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