Talent Authority helps organizations build practical leadership capability through targeted courses, cohort-based academies, assessments, coaching, and customized development experiences.
Whether your leaders need to communicate more clearly, coach employees, address difficult conversations, strengthen accountability, lead change, improve team effectiveness, or prepare for future roles, our leadership development programs are designed to connect learning to real workplace behavior and business results.
Explore our leadership courses by competency below, or contact us to identify the right development path for your leaders.
BEHAVIOR
Understanding Behavior, Communication, and Leadership Style
Are leaders self-aware that their behavior has an affect on others?
Do some leaders meet expectations and others fall short?
Do some leaders delegate everything and others delegate nothing?
CHANGE
Leading Change and Managing Resistance
Are associates feeling demotivated as a result of shifting strategies?
Are leaders unaware of their personal preference toward change?
Do leaders fail to hold employees accountable and let them slip back into the old ways?
Are leaders able to identify the aspects of change they can control and influence?
Are leaders a positive model when it comes to embracing change?
Learn More about Change Course
COACHING
Coaching Skills for Leaders
Are senior leaders able to create a coaching culture in your organization?
Do leaders spend more time sharing their expertise rather than seeking employee insights?
Do leaders know how to coach, but do not have time to do it?
Do employees sometimes feel unappreciated by their leader?
COLLABORATION
Respectful Collaboration and Workplace Communication
Do leaders have good intentions, but sometimes send the wrong message which harms others?
Are individuals unaware of how body language and non-verbal cues affect interaction?
Is listening something leaders think they do well, but in reality do not?
Are leaders not collaborating in respectful ways?
COMMUNICATION
Leadership Communication and Feedback Skills
Do leaders lack the essential interaction skills that are critical for success?
Are leaders seen as not being supportive?
Is "communication" being blamed as the primary disfunction in the workplace?
Do leaders fail to provide ongoing feedback?
Are employees less focused on results because they feel undervalued?
CONFLICT
Productive Conflict and Difficult Conversations
Does conflict escalate because leaders fail to recognize the signs?
Is there enough productive and respectful debate to solve issues?
Do leaders know what to do when conflict is affecting productivity or morale?
Do leaders have the skills to mediate a conflict?
Are leaders able to help employees take accountability?
Learn More on The Conflict Course
CUSTOMER SERVICE
Customer Experience and Service Communication for Leaders
Do leaders know what obstacles are preventing a higher level of customer service?
Do leaders know what they must do to ensure service excellence and increase customer loyalty?
Learn More on the Customer Service / Sales Assessment and Course
DARE TO LEAD
Courageous Leadership, Trust, and Values-Based Culture
Are leaders able to create a safe and meaningful culture?
Do teams take risks based on courage and trust?
Do individuals need to know how to become more brave leaders?
Can individuals commit their hear to work each day?
Can organizational values be operationalized and used every day?
Will leaders actually commit to providing more meaningful feedback to their teams?
DECISION MAKING
Better Leadership Decision-Making
Do leader struggle in making complex decisions?
Do biases exist with the organization that affects leaders' ability to be objective?
Do leaders fail to consider the full implication of their decisions on key stakeholders?
Do leaders jump to evaluating alternatives instead of using creative-thinking?
DELEGATION
Delegation, Ownership, and Follow-Through
Are leaders spending time on tasks that others can perform?
Can leaders assess an individual's core strengths to determine what can be delegated?
Do leaders recognize the difference between tasks and purposeful delegation?
Effectively monitor progress without becoming a roadblock to their team members.
Build trust in their team member’s ability to achieve critical business unit goals.
DEVELOPMENT OF TALENT
Employee Development, Talent Growth and Succession Planning
Are leaders unsure of what to focus on, who to focus on and how to develop direct reports?
Do leaders accurately assess what is hindering their team?
Do leaders take a strategic approach to succession planning?
Are development plans something that people only do if they have time?
Do leaders fail to guide and support their people's development?
EverythingDiSC Assessments + Courses
Six Assessments Courses and Courses
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Catalyst: Interactive online access to our catalyst profile for managers and employees.
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Management: Successfully engage, motivate, and develop talent.
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Agile EQ: Develop emotional intelligence to support a thriving agile culture.
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Workplace: Engage every individual in building more effective workplace relationships.
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Productive Conflict: Transform destructive behavior into productive conflict responses.
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Sales | Customer Service: Discover individual sales style and adapt to customer styles.
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Work of Leaders: Create impact through vision, alignment and execution.
DIVERSITY
Workplace Diversity, Inclusion, and Respect
Do leaders value the unique qualities that everyone brings to the table?
Do leaders know how to make the most of different styles, abilities and motivations?
Do leaders and employees know what their styles are and what motivates them?
EMOTIONAL INTELLIGENCE
Emotional Intelligence for Leadership Effectiveness
In times of pressure, do leaders sacrifice their people focus in favor of operational matters?
Are leaders hard-pressed to read the social environment?
Have leaders become emotionally hijacked?
Learn More about The Course Above
EMPLOYMENT LAW FOR LEADERS
Are leaders unaware of their role as "agent of the company"?
Do leaders say and do things that are becoming problematic?
Do leader "take it on themselves" to fix and employment-related issue?
Are leaders dealing with employees more as peers than as a leader?
Taught by expert and seasoned senior HR professionals.
ENGAGEMENT| RETENTION
Leadership's Role in Engagement and Retention
Do leaders provide what people most value in the workplace?
Is your organization losing some of its best and brightest talent?
Is turnover high because employees feel they are being underutilized?
Are leaders equipped to deal with disengaged employees?
HARASSMENT PREVENTION
Promoting Respect
Preventing Illegal Discrimination, Harassment and Retaliation
Do leaders know all of the state, federal and local protected characteristics?
Do leaders know what steps to take when harassing, abusive and disrespectful behavior occurs?
Do leaders know how to respond to a complaint?
Do leaders know what retaliation is and how to prevent it?
Is your organization seeking to be CA AB1825 compliant?
Learn More About the Instructor-Led Course
INFLUENCE
Influencing Others and Gaining Commitment
Do leaders have good ideas, but then lack the ability to "sell" the idea?
Are ideas not acted about because there is no commitment from those outside a team?
Are ideas not implemented because others are unsure how it will benefit the organization?
Can leaders take action on promising ideas and alternatives that achieve results?
INNOVATION
Innovation, Problem Solving and Continuous Improvement
Do leaders create the conditions for executing innovation?
Can leaders overcome challenges to innovation?
Does your organization lack new ideas to meet customer demands?
Are leaders able to help team members turn flawed ideas into promising ideas?
Do leaders need tools and techniques to implement innovative ideas?
INTERVIEWING
Interviewing Skills for Better Hiring Decisions
Assessment-Based Interviewing
Have leaders hired based upon subjective or gut-feel rather than objective hiring?
Do leaders fail to recognize the most critical job requirements?
Are interviews focused more on filling the position?
Do interviews look at the process from only their point-of-view or also from the candidates?
Do interviews fail to link the job description to the individual they are interviewing?
Are some questions asked not related to job requirements for the position or may be illegal?
LEADER JUMPSTART
Leadership Essentials for Emerging and Established Leaders
Looking to build leader confidence that includes tools that can be applied immediately?
Tired of generic training that doesn’t speak to the unique needs of your leaders?
Do your leaders need greater self-awareness to better influence and connect with others?
Is coaching inconsistent because leaders aren't sure how to start and do it effectively?
LEADERSHIP ACADEMY
Talent Academy for Leaders
8 Leadership Competencies Covered.
Offered as an open enrollment program several times a year (1 session per week / 8 weeks)
Available to be customized and delivered in-person.
State-funding available in CA to off-set the delivery fees (private and public)
LEADERSHIP: SITUATIONAL FOCUS
Adaptive Leadership and Situational Coaching
Do leaders have strategic self-awareness?
Are leaders adaptable given their employees' needs?
How do leaders compare with other leaders in six different leadership dimensions?
Before the half-day course, leaders take a self-assessment and those results are used throughout the training.
During training, individuals receive their results and we apply situational leadership adaptations to report results. We then provide leadership tools that are relevant for the group, including feedback, engagement, delegation and more.
LEADERSHIP SUCCESS
Leadership Foundations for New and Emerging Leaders
Were individuals promoted to supervisory roles with little or no preparation?
Do leaders act more like peers?
Are leaders "doing" rather than "leading"
Are employees voicing frustration over their immediate supervisor's leadership skills?
Do new leaders struggle to understand their priorities?
Are leaders defensive rather than receptive to feedback?
LEAN THINKING | PROCESS IMPROVEMENT
Is there a growing concern that customers may become dissatisfied?
Are process inefficient and outdated?
Is your organization running to delivery, stock turns, productivity, scrap or space?
Does the organization (and employees) believe there is no room for improvement?
Are employees unsure if they are providing the expected organizational results?
MID-LEVEL LEADER DEVELOPMENT
Leadership Development for Mid-Level Managers
Purppose-Built for Results-Oriented Mid-Level Leaders
Dual-Focus Customization: Organization Goals + Individuals Needs
Real-World Leadership Insight and Application
Flexible Delivery for Scalable Impact
Group Facilitation Topics or One-On-One Coaching
PERFORMANCE ACADEMY FOR TALENT
Building Accountability and Performance for Individuals and Teams
Are high-potentials driving the level of innovation, influence and execution you need?
Does your talent understand how EQ impacts team dynamics and business outcomes?
Are teams aligned to the right types of work and are they prioritizing what matter most?
Does talent know hot to influence decisions, package ideas persuasively and build high trust?
PERFORMANCE MANAGEMENT
Accountability, Goal Setting and Performance Management
Are leaders bearing all of the responsibility for performance management?
Do leaders spend too much time coaching for improvement due to lack of planning?
Do employees go into performance reviews with fear of the unknown?
Are leaders ill-prepared to conduct performance problem discussions?
Do leaders fail to gather and document accurate and specific performance data they need?
Can your leader defuse strong emotions when discussing performance problems?
SENIOR-LEVEL LEADER DEVELOPMENT
Senior Leadership Team Development
Tailored Development for Complex Leadership Needs
Immersive Off-Site Experiences that Drive Transformation
Proven Tools and Assesments for Insights and Growth
Flexible, End-to-End Support to Meet any Objective
Group Facilitation or One-On-One Coaching
STRATEGY
Strategic Execution for Frontline and Mid-Level Leaders
Are leaders unsure how to produce results while still engaging subordinate leaders?
Are leaders unable to translate high-level strategy into specific actions?
Do leaders struggle to focus time and energy on the right activities?
Is a lot of time spent on developing strategies for them not be executed at the frontline?
Are frontline leaders spending too much energy on work that doesn't support strategy?
Are leaders having trouble establishing and holding employees accountable?
TALENT ACADEMY FOR LEADERS
A Leadership Development Program
8 Leadership Competencies Covered.
Offered as an open enrollment program several times a year (1 session per week / 8 weeks)
Available to be customized and delivered in-person.
State-funding available in CA to off-set the delivery fees (private and public)
TEAMS
Team Effectiveness and Collaboration
Do leaders have a strong team that continuously under performs?
Are associates unsure of their team's purpose or the role they play on their team?
Is there an underlying lack of trust amongst coworkers?
TRUST
Building Trust and Repairing Workplace Relationships
Are employees distrustful of leaders?
Do trust issues surface across departments?
Are leaders aware of the untrustworthy behaviors they exhibit?
Do leaders know how to build or repair trust?
Not sure which leadership competencies will have the greatest impact?
Talent Authority can help you identify the right courses, assessments, coaching or development solution based on your organization's goals, leader level and current workplace challenges.
Speak to one of our Talent Development Specialists Today!