This course is designed for:

• Employees and individual contributors

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• HR / Talent Teams

• Administrative and operations teams

• Customer-facing employees

• Employees who write emails, summaries, reports, documentation, proposals, announcements, or customer communications

• Organizations that want employees to use AI tools more responsibly and effectively for workplace communication

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Leaders responsible for coaching, developing, and delegating to direct reports

• Leaders who need to adapt their approach based on employee readiness and task complexity

• Leaders who may over-rely on one leadership style across different situations

• Organizations seeking to improve leadership flexibility, employee development, delegation, and performance

• Mid-level leaders 

• Senior leaders 

• Frontline managers 

• Supervisors 

• Emerging leaders 

• Leadership team members 

• Human resources professionals 

• Talent acquisition professionals 

• Employees or team members participating in broader team development

This course can be delivered as a leadership session, team member session, or part of a larger leadership development program.

This course is designed for:

• Frontline leaders

• Supervisors

• Managers

• Emerging leaders

• Team leads

• Department managers

• Leaders responsible for implementing change with direct reports

• HR professionals supporting leader readiness during change

This course is designed for:

• Employees

• Individual contributors

• Team members

• Project team members

• Customer-facing employees

• Employees experiencing organizational or process change

• Teams preparing for or currently navigating transition

This course is designed for:

• Mid-level leaders

• Senior leaders

• Department heads

• Functional leaders

• Business unit leaders

• Leaders of leaders

• HR leaders supporting change initiatives

• Leadership teams responsible for implementing organizational change

This course is designed for:

• Frontline leaders

• Supervisors

• Managers

• Team leads

• New leaders

• Emerging leaders

• Leaders with direct reports

• HR professionals supporting manager development

• Anyone responsible for coaching employee performance or development

This course is especially useful for leaders who need a simple, practical coaching structure they can use in everyday workplace conversations.

This course is designed for:

• Mid-level leaders

• Senior leaders

• Leaders of leaders

• Department heads

• Functional leaders

• Business unit leaders

• Executives responsible for developing managers

• HR leaders supporting leadership development or coaching culture initiatives

This course is best suited for leaders who coach managers, influence through others, or are responsible for building leadership capability beyond their direct team.

This course is designed for:

• Employees and individual contributors

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Team members who work across departments or functions

• Customer-facing employees and leaders

• Teams that need to improve communication, collaboration, and workplace respect

This course is designed for:

• Frontline leaders

• Supervisors

• Managers

• Mid-level leaders

• Senior leaders

• Emerging leaders

• Team leads

• HR professionals supporting leader development

• Leaders responsible for employee performance, engagement, and development

This course is especially useful for leaders who need to improve communication consistency, feedback quality, trust, accountability, and employee connection.

This course is designed for:

• Employees

• Individual contributors

• Team members

• Customer-facing employees

• Administrative and professional staff

• Project team members

• Cross-functional teams

• Employees preparing for future leadership roles

• Teams that need stronger communication, trust, or collaboration

This course is useful for employees at all levels who need to communicate more clearly, strengthen workplace relationships, and collaborate more effectively.

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Team leads

• Project leads

• Informal leaders

• Employees who regularly facilitate meetings

• Leaders responsible for improving team communication, collaboration, and follow-through

• Organizations that want meetings to produce clearer decisions, stronger accountability, and better use of time

This course is designed for:

• Frontline leaders

• Supervisors

• Managers

• Mid-level leaders

• Senior leaders

• Team leads

• HR professionals supporting employee relations

• Leaders responsible for team performance, morale, and accountability

This course is especially useful for leaders who need to address tension, communication breakdowns, employee disputes, performance-related conflict, or difficult workplace conversations.

This course is designed for:

• Employees

• Individual contributors

• Team members

• Customer-facing employees

• Administrative and professional staff

• Project team members

• Cross-functional teams

• Employees working in high-pressure or fast-paced environments

• Teams experiencing communication breakdowns or workplace tension

This course is especially useful for employees who need practical skills for handling disagreement, peer conflict, communication challenges, or everyday workplace tension.

This course is designed for:

• Employees

• Individual contributors

• Frontline leaders

• Supervisors

• Managers

• Mid-level leaders

• Leadership teams

• Intact teams

• Cross-functional teams

• Project teams

• Organizations seeking assessment-based conflict development

This course is especially useful for teams or leaders who want to improve trust, communication, accountability, and conflict effectiveness through a personalized assessment experience.

This course is designed for:

• Mid-level leaders

• Senior leaders

• Leaders of leaders

• Leadership teams

• Executives and emerging executive leaders

• Leaders responsible for culture, trust, engagement, or team performance

• Leaders who need to strengthen feedback, vulnerability, resilience, and values-based leadership

• Organizations seeking a shared leadership language around courage, trust, and accountability

This course is designed for:

• Mid-level Leaders

• Senior leaders

• Leaders of customer-facing teams

• Frontline leaders with responsibility for service performance

• Managers responsible for customer experience, service quality, or customer loyalty

• Leadership teams responsible for building or sustaining a service culture

• Leaders whose teams have completed, or will complete, customer service training

This course is designed for:

• Frontline customer service employees

• Customer-facing team members

• Employees who handle customer questions, complaints, or service recovery situations

• Sales and service professionals

• Call center or contact center employees

• Field service employees

• Employees who support internal customers

• Teams responsible for improving the customer experience

• Frontline leaders who coach or support service providers

This course is designed for:

• Mid-level leaders

• Senior leaders

• Leaders of leaders

• Department heads and functional leaders

• Leaders responsible for high-impact operational or strategic decisions

• Leaders who make decisions affecting multiple teams, stakeholders, or business priorities

• Leadership teams that need a more objective and consistent decision-making approach

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Emerging leaders

• Team leads and project leaders

• Leaders responsible for operational, people-related, or customer-facing decisions

• Leaders who need a more structured process for evaluating options and making decisions

This course is designed for:

• Mid-level leaders

• Senior leaders

• Leaders of leaders

• Managers responsible for developing team capability

• Leaders who need to reduce bottlenecks and increase ownership

• Leaders managing remote, hybrid, or distributed teams

• Leaders who struggle with over-involvement, micromanagement, or letting go of work

• Leadership teams that need a more consistent approach to delegation and accountability

This course is designed for:

• Mid-level leaders

• Senior leaders

• Leaders of leaders

• Department heads and functional leaders

• Managers responsible for talent development or succession planning

• Leaders responsible for identifying and developing high-potential talent

• Leaders who need to address team skill gaps and future capability needs

• Leadership teams that need a more consistent approach to employee development and talent growth

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Team leads with responsibility for employee development

• Leaders who coach direct reports on growth and performance

• Managers responsible for supporting development plans

• Leaders who need practical tools for improving employee engagement, retention, and talent growth

• Organizations that want development to happen more consistently at the manager and frontline leader level

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Leaders responsible for employee development

• Leaders who conduct one-on-one meetings, performance conversations, or development planning discussions

• Leaders supporting high-potential employees or emerging talent

• Organizations that want managers to strengthen employee growth, engagement, and retention

This course is designed for:

• Employees and individual contributors

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Team members at all levels

• Leadership teams preparing to support broader employee conversations

• Organizations seeking a shared language around diversity, inclusion, respect, and workplace behavior

This course is designed for:

• Frontline leaders

• Managers

• Mid-level leaders

• Senior leaders

• Leaders of leaders

• Leadership teams

• High-potential employees preparing for leadership roles

• Leaders who need to strengthen self-awareness, relationship management, trust, and behavioral impact

• Organizations seeking to connect emotional intelligence to leadership effectiveness, employee engagement, team performance, and workplace culture

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Leaders responsible for employee engagement, retention, morale, or team performance

• Leaders who need to strengthen one-on-one conversations with team members

• Leaders managing teams with retention risk, low morale, or disengagement concerns

• Organizations that want leaders to take a more active role in improving the employee experience

This course is designed for:

• HR / Talent Teams

• HR business partners

• HR generalists

• Employee relations professionals

• HR managers and directors

• Talent development professionals involved in employee relations

• HR professionals who mediate workplace concerns or support conflict resolution

• HR teams that want to improve visibility, trust, communication, and employee experience

• Organizations that want HR to strengthen engagement, teamwork, retention, and workplace relationships

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Leaders who make employment-related decisions

• Leaders involved in interviewing, discipline, documentation, scheduling, safety, leaves of absence, or employee relations

• Newer leaders who need to understand their responsibilities as agents of the organization

• Experienced leaders who need a practical refresher on employment law compliance and workplace risk reduction

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Leaders responsible for employee decisions

• Leaders who handle performance, attendance, conduct, scheduling, complaints, or team conflict

• Leaders who need stronger documentation and employee relations judgment

• Organizations that want leaders to reduce risk through more consistent people practices

This program is designed for:

• Employees and individual contributors

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Leadership teams

• Intact teams

• Cross-functional teams

• Sales teams

• HR / Talent Teams

• Internal trainers and facilitators

• Organizations using DiSC as part of leadership development, employee training, team effectiveness, communication skills, management training, or emotional intelligence development

This course is designed for:

• Mid-level leaders

• Senior leaders

• Leaders of leaders

• Operational leaders

• Global team leaders

• Cross-functional leaders

• Leaders working with suppliers, vendors, customers, or strategic partners in other countries

• Leaders who collaborate across regions, cultures, time zones, or business units

• Leaders preparing for broader enterprise, regional, or global responsibilities

• Organizations that need stronger cultural competence in leadership, partnership, communication, and execution

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Leaders responsible for employee relations, workplace conduct, documentation, or complaint escalation

• Leaders who need harassment prevention training that addresses discrimination, retaliation, abusive conduct, and workplace respect

• Organizations seeking state-compliant supervisory harassment prevention training, including California AB1825 requirements

This course is designed for:

• Employees

• Individual contributors

• Team members

• Nonsupervisory employees

• New hires who need harassment prevention training

• Employees who need periodic refresher training

• Organizations seeking state-compliant employee harassment prevention training, including California SB1343 requirements

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Project leads

• Cross-functional leaders

• Leaders managing hybrid, remote, distributed, or multi-site teams

• Leaders working across locations, shifts, regions, or time zones

• Leaders responsible for maintaining team connection, accountability, and performance when employees are not always together

• Organizations that want more consistent leadership practices for hybrid and distributed work

This course is designed for:

• Employees and individual contributors

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Project leaders and team leads

• Employees who need support from peers, leaders, customers, or cross-functional partners

• Leaders who need to influence without relying only on authority

• Teams that need stronger alignment, commitment, and follow-through across functions

This course is designed for:

• Mid-level leaders

• Senior leaders

• Sales leaders

• Business development leaders

• Client-facing leaders

• Leaders responsible for influencing across departments or functions

• Leaders who need to gain buy-in from senior leaders, peers, customers, prospects, or internal stakeholders

• Leaders responsible for moving ideas, initiatives, sales strategies, or business recommendations into action

This course is designed for:

• Mid-level leaders

• Senior leaders

• Leaders of leaders

• Leadership teams

• Functional and department leaders

• Leaders responsible for innovation, problem solving, process improvement, or business transformation

• Leaders who need to create conditions for teams to generate and implement new ideas

• Organizations seeking to strengthen innovation culture, continuous improvement, and practical problem solving

This course is designed for:

• Employees and individual contributors

• Frontline leaders

• Supervisors and managers

• Team leads

• Project team members

• Cross-functional teams

• Customer-facing teams

• Teams responsible for improving products, processes, procedures, service, or operational results

• Organizations that want innovation and continuous improvement to happen closer to the work

This course is designed for:

• Hiring managers

• Managers and leaders involved in selection decisions

• Mid-level leaders

• Senior leaders

• HR / Talent Teams

• Recruiters and talent acquisition partners

• Interview panel members

• Hiring teams for critical or high-impact roles

• Organizations using or implementing Position Insights as part of the hiring process

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• HR / Talent Teams

• Recruiters and talent acquisition partners

• Interview panel members

• Hiring managers

• Employees involved in interviewing or selection decisions

• Organizations that want a more consistent, competency-driven interviewing process

This program is designed for:

• Emerging leaders

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• High-potential employees preparing for leadership

• Newly promoted leaders

• Established leaders who need a practical leadership reset

• Organizations that want a structured leadership development academy rather than isolated one-time courses

This course is designed for:

• Emerging leaders

• Newly promoted leaders

• Frontline leaders

• Supervisors and managers

• Established leaders who need a practical leadership reset

• Team leads preparing for broader leadership responsibility

• Leaders who need stronger self-awareness, communication, and coaching skills

• Organizations that want a concentrated leadership development experience without committing to a longer academy format

This course is designed for:

• New leaders

• Emerging leaders

• Frontline leaders

• Newly promoted supervisors and managers

• High-potential employees preparing for leadership

• Team members being considered for leadership roles

• Leaders who are transitioning from peer to boss

• Organizations that want to establish a consistent foundation for leadership expectations and success

This course is designed for:

• Employees and individual contributors

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Operational teams

• Production teams

• Service and office teams

• Cross-functional process improvement teams

• Teams responsible for workflow, service delivery, productivity, quality, inventory, space utilization, or operational performance

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• HR / Talent Teams

• Leaders responsible for onboarding new employees

• Leaders who manage high-turnover roles

• Leaders who want new employees to become productive more quickly

• Organizations that want managers to improve new hire engagement, retention, and early performance

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• HR / Talent Teams

• Leaders responsible for onboarding new employees

• Leaders who manage high-turnover roles

• Leaders who want new employees to become productive more quickly

• Organizations that want managers to improve new hire engagement, retention, and early performance

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Leaders responsible for setting goals, monitoring performance, and conducting performance reviews

• Leaders who need to strengthen accountability, ownership, and follow-through

• Managers who want performance management to become a regular leadership practice rather than an annual event

• Organizations that want a more consistent approach to goal setting, performance conversations, and accountability

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Leaders responsible for addressing employee performance problems

• Leaders who need to prepare for difficult performance conversations

• Leaders who need stronger documentation and follow-up practices

• Organizations that want performance issues handled more consistently, fairly, and effectively

This course is designed for:

• Employees

• Individual contributors

• Team members

• New employees

• Employees participating in a formal performance management process

• Employees who need greater clarity around goals, accountability, and follow-through

• Organizations that want employees to understand their role in performance management, not just managers

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Leadership teams

• Emerging leaders preparing to manage others

• Leaders responsible for directing, delegating, motivating, and developing employees

• Organizations that want leaders to build stronger self-awareness and adapt their leadership style more effectively

This course is designed for:

• Employees and individual contributors

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Sales professionals

• Customer-facing employees

• Project leaders and team leads

• Employees who present to internal or external audiences

• Professionals who need to strengthen communication, presentation delivery, and audience engagement

This course is designed for:

• Employees who manage projects or project work

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Project leads and project coordinators

• Cross-functional project teams

• Employees responsible for implementation, process improvement, operations, or business initiatives

• Organizations that need stronger project planning, stakeholder alignment, milestone tracking, and execution discipline

This course is designed for:

• Sales professionals

• Sales leaders

• Business development professionals

• Account managers

• Client-facing employees

• Customer-facing leaders

• Customer service professionals with sales responsibilities

• Teams responsible for customer relationships, revenue growth, customer retention, or brand loyalty

• Organizations that want sales training connected to behavioral assessment, communication style, and customer needs

This course is designed for:

• Employees and individual contributors

• Administrative teams

• Operational teams

• Project teams

• Customer-facing teams

• Frontline leaders

• Managers

• Mid-level leaders

• Senior leaders

• Employees who need stronger Microsoft Office, software, or workplace productivity skills

• Organizations implementing new software versions, updated tools, or new productivity expectations

This course is designed for:

• Mid-level leaders

• Senior leaders

• Leaders of leaders

• Operational leaders

• Cross-functional leaders

• Leadership teams

• Leaders working across departments, regions, or business units

• Leaders responsible for building internal or external partnerships

• Leaders who must influence stakeholders beyond their direct reporting structure

This course is designed for:

• Frontline leaders

• Supervisors

• Managers

• Team leads

• Newer leaders responsible for team execution

• Leaders responsible for translating department or organizational priorities into daily work

• Leaders who need practical tools for setting priorities, measuring progress, and holding employees accountable

• Organizations that want strategy execution to reach the frontline more consistently

This course is designed for:

• Mid-level leaders

• Senior leaders

• Leaders of leaders

• Department heads and functional leaders

• Leaders responsible for translating organizational strategy into execution

• Leaders managing teams, departments, or business units with competing priorities

• Leadership teams that need stronger alignment around priorities, accountability, and measurable outcomes

This course is designed for:

• Senior leaders

• Mid-level leaders with responsibility for talent planning

• Leaders of leaders

• Leadership teams

• Department heads and functional leaders

• Leaders responsible for key roles or future leadership pipelines

• Organizations working to strengthen bench strength and business continuity

• Leaders participating in talent reviews or succession planning discussions

This program is designed for:

• High-potential employees

• Emerging leaders

• Managers

• Cross-functional talent

• Future leaders

• Project leaders and team contributors

• Employees being prepared for broader responsibility

• Employees whose work affects people, productivity, profitability, customer experience, or execution

• Organizations that want a private, customized talent development academy rather than a single course

This course is designed for:

• Intact teams

• Leadership teams

• Cross-functional teams

• Project teams

• Managers and employees working together as a team

• Teams experiencing low trust, conflict avoidance, unclear commitment, weak accountability, or limited focus on results

• Organizations seeking an assessment-based team effectiveness experience

• Teams that need a shared model for collaboration, accountability, and results

This course is designed for:

• Frontline leaders

• Supervisors and managers

• Mid-level leaders

• Senior leaders

• Leaders of intact teams

• Leaders responsible for team collaboration, morale, productivity, or performance

• Leadership teams that need to improve team trust, alignment, and execution

• Organizations that want leaders to strengthen team effectiveness and collaboration

This course is designed for:

• Employees

• Managers

• Team leaders

• Leadership teams

• Project teams

• Cross-functional teams

• Intact work teams

• Teams experiencing friction around meetings, follow-through, ideation, or execution

• Organizations seeking a practical assessment-based workshop for productivity, morale, and team effectiveness

This course is designed for:

• Employees

• Individual contributors

• Team members

• Cross-functional teams

• Project teams

• Customer-facing teams

• Operational teams

• Newly formed teams

• Teams that need stronger collaboration, trust, shared ownership, and follow-through

This course is designed for:

• Employees whose first language is not English

• Employees who want to improve workplace English communication

• Frontline teams

• Operational teams

• Customer-facing employees

• Service employees

• Production employees

• Employees who need clearer pronunciation, grammar, listening, writing, or workplace vocabulary

• Organizations that want to reduce miscommunication, errors, and frustration caused by language barriers